ENA delivers transformative
technology solutions supported by exceptional customer care. Since 1996, we
have worked with our customers to design and engineer high-capacity and
future-ready connectivity, communication, cloud, security, and data analytics
solutions.
Solutions & Service
Stats:
ENA provides a full suite of
high-quality broadband, Wi-Fi/LAN, communication, cloud, security, and
software solutions. All of our solutions include numerous value-added services
benefiting education and library institutions. These valuable services include
dedicated account management personnel, allowable E-rate assistance, proactive
24x7x365 service monitoring, Customer Technical Assistance Center support,
comprehensive online support tools, robust safety and security features, and
field service.
- 8000+ Community Anchor Institutions
- 685+ School Districts
- 410+ Library Systems
- 800+ Healthcare Facilities
- One out of every 12 public school students are served by one or more of our transformative technology solutions
Please visit our website for more
information: https://www.ena.com/communities-we-serve/k-12/
Our Merit:
World Class NPS
Customer loyalty
At ENA, we are privileged to serve community institutions
that play a critical role in maintaining and growing overall socioeconomic
wellbeing. That is why delivering exceptional customer care is more than a
priority for us—it is part of our ENA DNA. Our Net Promoter Score (NPS), which
measures customer loyalty, reflects our commitment to providing our customers with
the quality of service they need to meet their objectives and goals.
Quality management
ENA is a certified ISO 9001:2015 service provider in
compliance with the world’s most recognized quality management standard. The
ISO 9001:2015 certification assures ENA employs a quality management system to
continually monitor and manage excellence in execution across all areas of
operations. As part of this certification, ENA remains focused on continuous
process improvement to “raise the bar” against which we measure our service
quality
View ENA ISO Certification
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Contact Information